Privacy Policy


Policy Release Date: August 10, 2011
Rev: 01

Date of Last Revision:


Mercy Mission UK (MM) respects the privacy of all persons. This privacy policy which embodies the key principles of the Data Protection Act 1998 of the United Kingdom (Privacy Act) is intended to apply to all MM dealings involving an individual’s private information.

Collecting private information:

MM will collect personal information when it is required in order to allow MM to carry out its activities, or an associated entity requires MM to collect information on their behalf. Generally, if appropriate, and where it is not obvious at the time of collection, MM will tell the person whose information is being collected why their information is being collected and how the information is intended to be used. Personal information can be collected via the MM website, via email, via phone, or via other forms of communication (e.g. Forms). MM may also receive personal information from other organisations or associated entities.


MM will generally only collect personal information from the website when it is provided voluntarily. Examples of situations in which MM may seek to collect information from the website include:

Use and disclosure of information:

MM will not utilise or disclose personal information it receives except in line with the guidelines set out in this Policy. MM will use personal information to develop and enhance its services to the community, to assist with its planning and management activities, and to market its services. MM may share information with associated entities. This may involve sending personal information overseas. MM may also disclose information to service providers, agents and contractors from time to time where such disclosure is required in the circumstances.


MM uses a variety of physical and electronic security measures, including restricting physical access to documents, and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.


Members of the public have a right to access most personal information MM holds about them. Requests for information or complaints concerning information privacy should be made by sending an email to

MM may deny a request in some circumstances and an explanation will be given outlining the reasons why a request was denied.


Where a member of the public thinks information MM holds about them is inaccurate, they should send an email to should send an email to and request correction. MM will take reasonable steps to ensure that the information is corrected.

Revising the Policy:

MM may revise this policy at any time at its discretion.



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